F.A.Q.'S

LEARN MORE ABOUT PEST ASSASSINS

Our Frequently Asked Questions

A common list of questions and answers about our company and services.


Company Info


  • What are your business hours?

    Monday - Friday 8AM to 6PM


    Saturday 9AM to 1PM



  • Are Pest Assassin technicians certified, licensed, and insured?

    Yes! All of our technicians are fully trained and licensed applicators in Massachusetts and/ or Rhode Island. They must also pass full background checks prior to being employed. We carry full insurance coverage.



  • Do I need to sign a long term contract with Pest Assassins?

    No, you can cancel at anytime. We do ask for a 30 day notice if possible. All customers are asked to sign a service agreement detailing the service to be provided, agreed upon pricing and your permission to have us treat the property. 

  • Is there a fee for cancelling my service agreement?

    There is no fee for cancelling your service agreement with Pest Assassins. 


Service


  • Do I need be home for my regular service visit?

    No. As long as our technician can treat all areas of your property. Your technician will email you a service report upon completion of your treatment so you will know your property has been serviced. The service report will include your date and time of service as well as any comments and helpful hints the technician may have to help you keep your property protected from mosquitoes, ticks and other pests. 

  • Is your service safe for my family & pets?

    All of the products used by Pest assassins have been tested and approved by the United States Environmental Protection Agency and applied by highly trained and state certified technicians. During each service we also recommend non-chemical treatment solutions including exclusion and sanitation. 


  • Why should I consider a pest management program?

    A regular pest control service will stop pests before they become a serious problem. A preventative approach to pest control is the best way to keep your family, pets and property safe!

  • Do I need to leave my home during my service call?

    In most situations it will not be necessary to leave your home, but we will ask you to leave the immediate area where your pest technician is working.  If it becomes necessary for you to be out of your home during a treatment, we will notify you in advance. 


  • How soon will I see results from your treatment?

    Initially you may see an increase in pest activity as pest populations are disrupted by the treatment. Within a few weeks you should see this activity drastically decline as our products take effect. Over time, these pest levels will continually decrease as regular services are performed. 


Payment


  • What type of payment methods do you accept?

    We accept all major credit cards including Visa, Mastercard, Discover and American Express. We also accept cash and check.



    Payment is due at the time of service for residential accounts.

  • I need to update my billing information, who do I contact?

    Please send an email to manager@pestassassins.com or call us at 877-554-8335 for billing updates.



Get A Free Quote Today!

LEARN MORE ABOUT PEST ASSASSINS

Our Frequently Asked Questions

A common list of questions and answers about our company and services.


Company Info


  • What are your business hours?

    Monday - Friday 8AM to 6PM


    Saturday 9AM to 1PM



  • Are Pest Assassin technicians certified, licensed, and insured?

    Yes! All of our technicians are fully trained and licensed applicators in Massachusetts and/ or Rhode Island. They must also pass full background checks prior to being employed. We carry full insurance coverage.



  • Do I need to sign a long term contract with Pest Assassins?

    No, you can cancel at anytime. We do ask for a 30 day notice if possible. All customers are asked to sign a service agreement detailing the service to be provided, agreed upon pricing and your permission to have us treat the property. 

  • Is there a fee for cancelling my service agreement?

    There is no fee for cancelling your service agreement with Pest Assassins. 


Service


  • Do I need be home for my regular service visit?

    No. As long as our technician can treat all areas of your property. Your technician will email you a service report upon completion of your treatment so you will know your property has been serviced. The service report will include your date and time of service as well as any comments and helpful hints the technician may have to help you keep your property protected from mosquitoes, ticks and other pests. 

  • Is your service safe for my family & pets?

    All of the products used by Pest assassins have been tested and approved by the United States Environmental Protection Agency and applied by highly trained and state certified technicians. During each service we also recommend non-chemical treatment solutions including exclusion and sanitation. 


  • Why should I consider a pest management program?

    A regular pest control service will stop pests before they become a serious problem. A preventative approach to pest control is the best way to keep your family, pets and property safe!

  • Do I need to leave my home during my service call?

    In most situations it will not be necessary to leave your home, but we will ask you to leave the immediate area where your pest technician is working.  If it becomes necessary for you to be out of your home during a treatment, we will notify you in advance. 


  • How soon will I see results from your treatment?

    Initially you may see an increase in pest activity as pest populations are disrupted by the treatment. Within a few weeks you should see this activity drastically decline as our products take effect. Over time, these pest levels will continually decrease as regular services are performed. 


Payment


  • What type of payment methods do you accept?

    We accept all major credit cards including Visa, Mastercard, Discover and American Express. We also accept cash and check.



    Payment is due at the time of service for residential accounts.

  • I need to update my billing information, who do I contact?

    Please send an email to manager@pestassassins.com or call us at 877-554-8335 for billing updates.



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